Service Select Privacy Policy

Effective Date: 15/05/24

Introduction

ServiceSelect (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website. We comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

  1. Information We Collect

Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Vehicle details (make, model, registration number)
  • Payment information

Usage Data:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visit
  • Time spent on those pages
  • Other diagnostic data
  1. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Process your transactions
  • Communicate with you, including responding to your enquiries and sending service-related notifications
  • Improve our services and customer experience
  • Comply with legal obligations
  1. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, IT service providers)
  • Legal authorities if required by law
  • Our service partners (e.g., Halfords and National Tyres) to facilitate your vehicle service plan
  • Premium Credit: To set up and manage payment plans, we may share your information with Premium Credit.
  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes:

  • Encryption of sensitive information
  • Regular security audits
  • Access controls to ensure only authorised personnel can access your data
  1. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information
  • Object to or restrict the processing of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@serviceselect.com.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@serviceselect.com

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